Respecting your privacy
Southern Land Rover is committed to supporting the 'National Privacy Principles for the Fair Handling of Personal Information' which sets clear standards for the collection, access, storage and use of personal information which we obtain as part of our business operations.
Our respect for our customers' right to privacy of their personal information is paramount. We have policies and procedures to ensure that all personal information, no matter how or where it is obtained, is handled sensitively, securely and in accordance with the National Privacy Principles.
What personal information do we collect and store?
So that we can provide services to you, we may ask for personal details such as your name, address, telephone number or e-mail address. Some examples of where we may need these details are sourcing your request to locate a motor vehicle, a finance quote, book a service or purchase a motor vehicle part. Privacy law requires us to collect personal information about you only from you if it is reasonable and practical to do so.
Southern Land Rover takes measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently de-identify personal information when it is no longer required. The types of measures we take vary with the type of information and how it is collected and stored.
Generally you have no obligation to provide any information requested by us. If you choose to withhold requested information, however, we may not be able to provide you with the goods and services that depend on the collection of that information, particularly if the collection of that information is required by law.
How is personal information used?
The personal information that we ask for is generally used to provide goods or services to you or enable further sourcing of information to fulfil your request.
We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of new products and services. You have the right to tell us that you do not want us to send information to you other than for the main purpose for which we have collected your personal details.
Access to your personal information
We will provide you with access to any of your personal information we hold (except in the limited circumstances recognised by privacy law).
Southern Land Rover is committed to responsible privacy practices and to complying with the National Privacy Principles contained in the Privacy Act (Cth). Except where the information which The Barbagallo Group holds is exempt under the Privacy Act (such as employee information contained in Southern Land Rover's employment records) individuals may access the personal information which Southern Land Rover holds about them. Generally Southern Land Rover holds personal information about its customers for the purposes of notifying them about field service action, for example recalls and scheduled servicing, and for customers to obtain warranties or requested additional services from Southern Land Rover.
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